Customer Service
Easycare Down Under is Australian based and the largest importer of the Easycare line of hoof boots into Australia. We supply the professional market and the amateur horse owner.
We pride ourselves on being able to deliver your goods quickly and providing excellent back up service too.
We have a background in equine health, particularly the equine hoof, and a desire to offer all our customer's equine companions the best hoof protection available for our time.
Our staff are experts in boots and we also have a qualified Equine Podiotherapist available to discuss serious hoof issues, laminitis, navicular syndrome etc in fact any hoof issue.
If you are a professional hoof care provider, saddlery owner, professional trimmer or farrier we would also love to talk to you about how the Easycare line of products can value add to your business.
If you have a warranty issue we support the great warranty offered by Easycare Inc. and also abide by all regulations as they relate to Australian Consumer Legislation. If you have a warranty issue then please see the information on our Warranty Page prior to ringing us. Only products purchased from Easycare Down Under (online) may be returned to us. If you have purchased product from overseas, from a saddlery or trimmer, then you must contact your pont of purchase about any warranties.
Contact Us:
Ph 02 4457 3022 9.00 - 4.30 e.s.t.
email admin@easycaredownunder.com.au
Postal Address:
Equethy Pty. Ltd. t/a Easycare Down Under
P.O. Box 4012,
Burrill Lake NSW 2539
Disclaimer: Horse riding is inherently dangerous no matter what hoof protection you choose. Even the traditional horse shoe may unexpectedly cause a horse to slip in certain conditions. The choice of hoof protection is up to the owner, as is the surface over which they travel and the speed at which they travel. These factors are out of the control of Equethy Pty. Ltd. and therefore we takes no responsibility for any accident or damage occassioned to either the horse or rider thought to arise from boots or accessories supplied by Equethy Pty. Ltd. The Information & advice presented on this site, or offered by phone by our staff, reflects the information & recommendations provided to us by the boot manufacturers. Articles presented here are an overview of natural hoof care only and notmeant to replace veterinary advice. Any lameness/hoof problems should be discussed with a professional hoof care provider & veterinarian familiar with natural hoof care methods.